FAQ

📦 How does delivery work?
We ship products quickly and securely, ensuring they arrive in perfect condition. Delivery times may vary depending on your location and the type of product purchased.

💳 What payment methods are accepted?
We accept credit cards, debit cards, bank transfers, and digital wallets. Soon, we will also offer additional options to make your purchase even easier.

🔒 Is shopping at Nexas Comercial safe?
Yes! We use advanced encryption and data protection technology to ensure your personal and financial information is always secure.

🔄 Can I exchange or return a product?
Yes. You may request an exchange or return within 7 days of receiving your order, in accordance with the Consumer Protection Code. The product must be in perfect condition and in its original packaging.

📞 How can I contact customer support?
Our support team is available via email, WhatsApp, and live chat on our website. We’re ready to help with any questions, issues, or guidance regarding your order.

🛍️ Does Nexas Comercial only sell online?
Yes. We operate exclusively online to offer a wider variety of products, competitive prices, and convenience for your shopping experience.

⚡ How can I track my order?
Once your purchase is confirmed, you will receive a tracking code to follow your order in real time until it is delivered.